Errors make life interesting. If it weren’t for errors, both by us and by those around us, life would be pretty dang boring. Some harried people (like me) might enjoy a boring day once in a while, but human nature is that we’re just a bunch of screw-ups. I saw a presentation recently in which the expert stated we all make at least five errors per hour. I would suggest that number is low, because the only worn-out key on this keyboard is the backspace (and I’ve only had this computer for a month). I hope I’m a better at managing than typing, but I’m certain I make mistakes all the time – some I realize quickly and some I never learn about (I’m wagering on this one because I’ll never know, will I?). I came upon a group of workers a few weeks back during a production interruption, where four of them were not working and one was. They were doing a miserable job and I’m sure the four were resting from recent exertions. It did not stop me from ...
Middle management is a purgatory between regular working stiffs on one side and the exalted upper management gods on the other. This is a faux guidebook for those of us stuck in the middle. Read carefully. Don't be the pointy-haired boss...